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Market News

MEXC Sees Major Withdrawals After Public Accusations

MEXC faces heavy withdrawals after public apology to a user alleging frozen funds, as community figures amplify scrutiny and demand clearer accountability.

Written By:
Thales Rodrigues

Reviewed By:
Jahnu Jagtap

Last updated: November 1, 2025 11:49 AM
Published 2025-11-01
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MEXC Sees Major Withdrawals After Public Accusations

MEXC, one of the largest global crypto exchanges, is facing mounting user backlash and significant withdrawals after a wave of accusations about withheld funds and poor internal practices circulated on X.

On-chain data from CryptoQuant shows a sharp spike in Bitcoin withdrawals from MEXC beginning in mid-2025, coinciding with the latest controversy surrounding the exchange. 

Outbound transactions spiked after months of calm, indicating users are withdrawing funds amid rising concerns over transparency and management.

Exchange Withdrawing Transactions - MEXC
Source: CryptoQuant

The controversy erupted after trader The WhiteWhale publicly accused MEXC of freezing his assets, prompting independent investigator Zachxbt to begin reviewing user claims. 

Crypto commentator on X, James Rucker (JT) amplified the discussion, calling MEXC a “mafia exchange” and urging others with information, including about an alleged insider known as “Tony”, to contact ZachXBT.

Scam exchanges @mexc is on @zachxbt radar.

After @TheWhiteWhaleV2 got vocal about the mafia exchange everyone is coming out with how they have been scammed by MEXC.

If anyone got any info about the so called Tony contact Zach.@coffeebreak_YT should take a look into it too. pic.twitter.com/zxjs6rIkAh

— JT (@JamesRucker21) October 31, 2025

In a rare public admission, Cecilia Hsueh, MEXC’s Chief Strategy Officer, posted: “We fuc*ed up.” She apologized to The White Whale, confirming that his funds had been released and admitting to communication failures. 

We fucked up.

We apologize to @TheWhiteWhaleV2 , and his money is already released. He can claim it at any time.

I messed up in communicating with him. I got emotional, and I shouldn’t have. 

Since I joined MEXC 2 months ago I’ve been fighting behind the scenes to get MEXC to…

— Cecilia Hsueh (@cecilia_hsueh) October 31, 2025

Her statement drew sharp reactions from industry figures, with one of JZ’s deleted comment claiming that “MEXC is insolvent,” reflecting broader skepticism about the exchange’s promises.

JZ’s Tweet on X
Source: X

Public accusation in recent past

The current wave of withdrawals appears to be the culmination of tensions that began weeks earlier when trader White Whale accused MEXC of freezing over $3 million in funds. 

In September, he launched a $2 million social media campaign against the exchange, claiming his account was locked for being “too profitable.” 

The campaign, featuring a bounty for users minting NFTs and tagging MEXC with the hashtag #FreeTheWhiteWhale, quickly gained traction, fueling public distrust and drawing attention from prominent crypto figures and investigators.

MEXC’s silence beyond Cecilia’s post and its opaque dispute history cast doubt on promised reforms, a sharp reminder that accountability still defines centralized exchanges.

Also read: MEXC Ventures Raises its Investment in Ethena to $66 Million

Disclaimer: The information researched and reported by The Crypto Times is for informational purposes only and is not a substitute for professional financial advice. Investing in crypto assets involves significant risk due to market volatility. Always Do Your Own Research (DYOR) and consult with a qualified Financial Advisor before making any investment decisions.

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Thales Rodrigues- Crypto Journalist
By Thales Rodrigues
Follow:
Thales is a Brazilian economist passionate about marketing, bringing with him experience from the country’s largest banks and financial institutions. Outside of work, he dedicates his time to sports, family, and business studies.
Jahnu Jagtap - Crypto Research Analyst at The Crypto Times
By Jahnu Jagtap
Follow:
Jahnu Jagtap is a Research Analyst with over 5 years of experience in crypto, finance, fintech, blockchain, Web3, and AI. He holds a BSc in Mathematics and is certified in Blockchain and Its Applications (SWAYAM MHRD), Cryptocurrency (Upskillist), and NISM Certifications. Jahnu specializes in technical, on-chain, and fundamental analysis, while also closely tracking global macro trends, regulations, lawsuits, and U.S. equities. With a strong analytical background and editorial insight, he drives content that delivers clarity and depth in the fast-evolving world of digital finance.

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