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Market News

Ledger Alerts Users to Fake Letter Scam Making Rounds

Written By Shruti Lakhlani Shruti Lakhlani
Fact Checked by Dhara Chavda Dhara Chavda
Published 2025-04-30·Updated 1 year ago
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Last updated: April 30, 2025 6:24 PM
Published 2025-04-30
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Last updated: April 30, 2025 6:24 PM
Published 2025-04-30
Ledger Alerts Users to Fake Letter Scam Making Rounds

Another attempt at fraud in the world of the crypto market, Ledger, a crypto hardware wallet-making company, gives an update to its users on social media, confirming the ongoing scam.

Jacob Canfield, crypto influencer and crypto trader, uploads a post on X (formerly Twitter ) showing the letter photocopy scammers are sending to users, calling it a new meta scam. He even tagged the company’s Ledger to make them aware of the ongoing scam to raise the alarm.

Breaking: New scam meta launched. Now they’re sending physical letters to the @Ledger addresses database leak requesting an ‘upgrade’ due to a security risk.

Be very cautious and warn any friends or family that you know is in crypto and is not that savvy. pic.twitter.com/XoUAGQBJXt

— Jacob Canfield (@JacobCanfield) April 28, 2025

Scammers are impersonating Ledger representatives by sending fake letters to users’ residences. These letters, which look official and portray Ledger’s branding, ask recipients to complete a mandatory wallet validation by scanning a QR code and entering their 24-word recovery phrase.

Ledger has responded and confirmed on X to Canfield’s post and reminded all the users, saying Ledger will never call, DM, or ask for your 24-word recovery phrase. If someone does, it’s a scam. Stay cautious and keep your crypto safe.

You are correct, this is a scam. We appreciate your efforts to warn others. Please stay vigilant against phishing attempts. Scammers impersonating Ledger and Ledger representatives are unfortunately common. While we actively report and block scammers, we can't control what…

— Ledger (@Ledger) April 29, 2025

As per the reports, users claim that they might be exploiting information that was leaked in a 2020 Ledger data breach. At the time, a hacking forum had the names, email addresses, phone numbers, and residential addresses of more than 273,000 clients.

Ledger has not confirmed whether the current scam directly relates to that vulnerability. Additionally, they have not yet disclosed how these current scammers got their hands on client addresses.

Ledger also reassured its users, conveying that users’ safety is its first concern, and the company has designed its technology with users’ safety and privacy in mind.

Ledger added, “We’ve reinforced our systems time and again to meet the highest standards of security in an increasingly connected world. ”

This is one of the ways of scams in the crypto market. There are various other types of scams also taking place between crypto users, like the pump and dump scheme. It’s advisable for a user to cross-verify the source before sharing any of the personal details or before making any transaction.

Also read: XRP Ledger Encounters Bug that Could’ve Put Network on Risk

Disclaimer: The information researched and reported by The Crypto Times is for informational purposes only and is not a substitute for professional financial advice. Investing in crypto assets involves significant risk due to market volatility. Always Do Your Own Research (DYOR) and consult with a qualified Financial Advisor before making any investment decisions.

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Shruti Lakhlani- Crypto Journalist at The Crypto Times
By Shruti Lakhlani
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Shruti Lakhlani is a Crypto Journalist with over 5 years of experience in media and digital content. She specializes in covering the latest developments in the cryptocurrency industry, including major updates in the U.S. markets and global regulatory policies.
Dhara Chavda
By Dhara Chavda
Follow:
Dhara Chavda is a Research Analyst at The Crypto Times. She covers U.S. crypto regulation — including the CLARITY Act and GENIUS Act — DeFi security and major protocol exploits, and investigations into crypto fraud and enforcement actions. Her work emphasizes primary sourcing and on-chain verification over secondary commentary. Dhara joined The Crypto Times in 2020 and has followed every major market cycle since — the 2021 bull run, the 2022 Terra and FTX collapses, the 2023 banking turmoil, the 2024 spot Bitcoin ETF launch, and the 2025–2026 regulatory cycle — first assigning and reviewing the desk's coverage, and now writing it herself. Her reporting has been cited by international outlets including TheStreet and Argentina's La Nación. She holds a Bachelor of Engineering in Computer Engineering from Gujarat Technological University (GTU), which informs her technical reporting on on-chain data, smart contract analysis, and protocol architecture.

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