EU Sets New Complaint Handling Standards for Stablecoin Issuers

Besides promoting innovation and competitive fairness, the initiative seeks to ensure protection for retail holders and uphold the integrity of crypto asset markets.

Written By:
Kelvin Munene

Eu Untangles Crypto: Sorting Mifid &Amp; Defining Finance

The European Union has stepped towards refining the crypto asset landscape by introducing draft regulatory standards for stablecoin issuers. These guidelines focus on enhancing the efficiency and fairness of complaint-handling processes for asset reference token (ART) holders.

Framework Boosts Market Integrity

Developed under the Markets in Crypto Assets (MiCA) regulatory framework, these standards aim to establish a consistent approach toward addressing grievances related to stablecoins. Besides promoting innovation and competitive fairness, the initiative seeks to ensure protection for retail holders and uphold the integrity of crypto asset markets.

The European Banking Authority (EBA), in collaboration with the European Securities and Markets Authority (ESMA), unveiled the standards. Awaiting endorsement from the European Commission, the standards will undergo scrutiny by the European Parliament and the European Council before publication in the Official Journal of the European Union. 

This move marks a pivotal development in the regulatory landscape for digital currencies, underlining the EU’s commitment to fostering a safe and equitable crypto environment.

Also Read: Hong Kong Set to Regulate Stablecoins and OTC Crypto Services



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Kelvin Munene is a seasoned crypto journalist who excels in news writing, analysis, trading, editorial services, and market research. With over 5 years of working with major publications in different roles, Kelvin has earned extensive experience in the Crypto space. A passionate blockchain enthusiast, Kelvin balances his extensive research with family time and football.