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Industry

Crypto.com Cuts 12% of Workforce as CEO Bets Company’s Future on Enterprise AI

The fourth major round of layoffs since 2022 comes as the exchange simultaneously launches an AI venture, secures a U.S. bank charter, and serves over 140 million users.

Written By:
Dhara Chavda

Reviewed By:
Divya Mistry

Last updated: March 19, 2026 6:07 PM
Published March 19, 2026 4:58 PM
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Last updated: March 19, 2026 6:07 PM
Published March 19, 2026 4:58 PM
Crypto.com Cuts 12% of Workforce Amid AI Overhaul

Key Highlights

  • Crypto.com CEO Kris Marszalek announced a ~12% workforce reduction on March 19, 2026, framing the cuts as part of an enterprise-wide AI integration.
  • The layoffs mark Crypto.com’s fourth significant headcount reduction since 2022.
  • The AI pivot comes amid aggressive expansion—Marszalek purchased the ai.com domain for ~$70 million in February 2026.

Cryptocurrency exchange Crypto.com’s Founder and CEO, Kris Marszalek, announced the workforce reduction on social media on March 19, 2026, in a statement that was blunt even by the standards of tech layoff memos.

“We are joining the list of companies integrating enterprise-wide AI,” Marszalek wrote. “Companies that move immediately and pair the best AI tools with top-performers will achieve a level of scale and precision that was previously impossible.”

We are joining the list of companies integrating enterprise-wide AI. Companies that do not make this pivot immediately will fail. Companies that move slowly will be left behind. Companies that move immediately and pair the best AI tools with top-performers will achieve a level of…

— Kris | ai.com (@kris) March 19, 2026

He described the ~12% cut as targeting “roles that do not adapt in our new world,” adding that all affected employees had been notified and were receiving resources to support their transition. No specific number of impacted staff was disclosed, but based on Crypto.com’s most recent estimated headcount of over 4,000 employees, the reduction likely affects approximately 480 to 600 people.

Not the first time: A pattern of contraction

This is the fourth major round of layoffs at Crypto.com in four years, and the pattern tells a story that extends well beyond AI.

In June 2022, during the early stages of the crypto bear market, the company announced a 5% headcount reduction—approximately 260 workers. But reports later emerged that the actual cuts between mid-2022 and October 2022 were far larger, totaling an estimated 2,000 employees, or roughly 40% of the workforce. Then in January 2023, Marszalek publicly announced another 20% reduction, cutting approximately 800 of the company’s then-4,000 employees and citing “ongoing economic headwinds” and “unforeseeable industry events.”

The cumulative impact is stark. At its peak in early 2022, Crypto.com employed an estimated 5,000 or more people. After this latest round, the company likely operates with fewer than 3,600—a reduction of more than half.

The AI justification: Genuine pivot or convenient framing?

Marszalek’s AI framing puts Crypto.com squarely in a pattern that has defined the tech sector in 2026. According to a RationalFX analysis, over 9,200 tech jobs have been explicitly linked to AI implementation this year alone, out of 45,363 total tech layoffs tracked globally since January. Companies including Block (4,000 cuts), Amazon (16,000 cuts), and Salesforce (4,000 cuts) have all cited AI as a driving factor.

The question analysts are raising across the industry is whether these cuts are genuinely driven by AI replacing human tasks or whether AI is providing convenient cover for cost-cutting that would have happened regardless.

In Crypto.com’s case, the AI narrative carries more weight than at some peers. In 2025, Marszalek acquired the premium domain ai.com for approximately $70 million—reported to be the largest publicly disclosed domain purchase in history. He launched the venture in February 2026 with a Super Bowl LX commercial, positioning it as a platform to “accelerate the arrival of Artificial General Intelligence” through a decentralized network of autonomous AI agents. He serves as CEO of both Crypto.com and ai.com simultaneously.

Expansion on every other front

The layoffs arrive at a paradoxical moment. Outside of headcount, Crypto.com is expanding aggressively on nearly every front.

In February 2026, the company received conditional approval from the Office of the Comptroller of the Currency (OCC) for a national trust bank charter—a significant step toward becoming a federally regulated custodian. In December 2025, it partnered with Singapore’s DBS Bank for fiat deposit and withdrawal services. It launched OG, a prediction market, in February 2026. And through its U.S. derivatives arm CDNA, it powers Truth Predict, a prediction market feature integrated into Trump Media’s Truth Social platform.

The company now serves over 140 million registered users across 90+ countries and holds regulatory licenses in over 100 jurisdictions, including MiCA approval in Europe, Canadian restricted dealer status, and 40+ U.S. state money transmitter licenses.

The contrast between shrinking headcount and expanding product footprint is the defining tension in Marszalek’s strategy: fewer people, more AI, same ambition.

An industry-wide reckoning

Crypto.com is not alone. The crypto industry has moved into 2026 amid a sharp hiring contraction. Algorand Foundation cut 25% of its workforce this week, citing market conditions and the rise of AI. OP Labs, the company behind Optimism’s Superchain, laid off 20 employees.

Across the broader tech sector, 2026 has already seen 171 layoff events affecting over 55,900 workers, according to layoff tracker TrueUp—a pace of roughly 736 people per day. The World Economic Forum projects AI will create 170 million new roles by 2030, but the interim displacement is real and accelerating.

For Crypto.com’s departing employees, the promise of a future AI-powered economy offers little immediate comfort. For the company itself, the bet is that a leaner operation paired with AI tools will deliver the “scale and precision” that Marszalek insists is now the only viable path forward.

Whether that proves to be strategic foresight or another round of cuts dressed in the language of the moment remains to be seen.

Disclaimer: The information researched and reported by The Crypto Times is for informational purposes only and is not a substitute for professional financial advice. Investing in crypto assets involves significant risk due to market volatility. Always Do Your Own Research (DYOR) and consult with a qualified Financial Advisor before making any investment decisions.

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TAGGED:Artificial Intelligence (AI)Crypto Exchange
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Dhara Chavda- Crypto Research Analyst at The Crypto Times
By Dhara Chavda
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Dhara Chavda is a Content Strategist and Research Analyst with 5 years of experience in the crypto industry. She holds a Bachelor’s degree in Computer Engineering and brings a strong technical perspective to her work. Dhara specializes in DeFi, price analysis, and the core mechanics of cryptocurrencies. She also works on crypto news, including research, analysis, and assigning stories, ensuring accurate and timely coverage of key developments in the space.
Divya Mistry - Content Editor at The Crypto Times
By Divya Mistry
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Divya Mistry is a Content Editor with over 9 years of experience in news, PR, marketing, and research. Armed with a Master’s Degree in English Literature from the University of Mumbai, she specializes in crafting and refining long-form content across digital and print platforms. Over the years, Divya has contributed to and shaped content for leading brands across a range of industries, including real estate, healthcare, vertical transport, entertainment, lifestyle, education, EdTech, tech, and finance. Her research work has been featured on platforms like DNA India, Forbes, and Elevator World India. She now brings her editorial and research skills to explore the rapidly evolving world of cryptocurrency.

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