OKX, a leading cryptocurrency exchange, has released a detailed explanation of recent security concerns, claiming that a hacker used forged judicial documents to steal personal information from a small number of OKX users.
The company guaranteed that all affected users would be immediately rectified, underlining that these instances were unrelated to the choice between Google Authenticator and SMS verification. However, they do suggest Google Authenticator for added protection.
The crypto exchange stated in a statement on X, “The matter is under investigation by the judicial authorities, and we cannot disclose more specific details.” OKX remains committed to compensating clients for losses caused by any failure on their part.
The security vulnerability was revealed on social media over the weekend when two OKX customers claimed that their accounts had been hijacked and depleted.
SlowMist, a blockchain security business, pointed out parallels between the two events, stating that a new API key was produced after customers received risk notification SMS texts from Hong Kong for account verification.
OKX has improved its judicial collaboration process and implemented a verification method to prevent similar situations in the future. Furthermore, the company has increased the security of its AI facial recognition technology and intends to provide an expiration mechanism for authentication addresses in the address book.
OKX stressed that there have been no new occurrences of user account theft or data leakage since the security measures were deployed. The company had already compensated and would continue to reimburse affected users.
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